General

GeneralGeneral

In most cases, Purchase Intents can be considered equivalent to reservations. Due to their adaptability and diverse applications, we have chosen to associate this feature more with purchase inquiries (Purchase Intents) rather than restricting it solely to reservations.

Through Purchase Intents, reservations can be created both individually and in bulk directly within your dashboard. Additionally, events can be configured to allow customers to reserve tickets without making an immediate purchase.

Using predefined strategies, you can specify the meaning of a reservation for yourself. For example, you can determine the time customers have to make payment before a reservation expires. Alternatively, you can set it up so that a reservation requires your active confirmation before the customer can make the payment and complete the transaction.

Customer Workflow

1. Creation of a Purchase Intent through internal booking or by the customer in the online shop.

2. Sending an email to the customer with a link to pay for the selected tickets and a reservation confirmation for payment at the Point of Sale (POS).

3. Payment via the provided link in the email or at the POS.

4. Receipt of valid tickets upon successful completion of the Purchase Intent.