General

General

With free tickets you can give customers the opportunity to get access to your events for free and without any payment process. The tickets are generated in the dashboard and can be sent directly to the customer with one click. Free tickets set the ticket price of existing ticket types to 0 and can therefore be used as an invitation.

Unlike internal transactions, free tickets do not involve creating a transaction and thus do not deposit a cash flow. The ticket price is automatically set to 0 and advance booking fees are not charged. Free tickets are also shown in all reports and statistics via an additional position, so that you can transparently evaluate and manage free tickets.

Note: Creating free tickets does not generate a checkout or a transaction. This means that you will not be able to access specific functions such as extra fields for transactions or the generation of an order confirmation page. If you are expecting an incoming payment or you have already received money, it is recommended to create an internal transaction.

Examples of use:

  1. Inviting friends and family to an event.

  2. Provide sponsors with their tickets to an event.

  3. Give a customer a free ticket as a courtesy.

  4. and much more.

For the sake of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. All personal designations apply equally to all genders.