Time Slots

Time SlotsGeneral

The Time slots are used for venues like attractions, museums, and brand homes to manage timed entry access effectively. They allow you to control visitor flow by setting specific time allocations for ticket usage. Time Slots are linked to one or several categories and their underlying ticket types.

Time slots

You can create multiple time slots per day. Each time slot can be assigned a volume (capacity limit) to regulate visitor numbers. You can link time slots to ticket categories and ticket types.

Recurring Events and Overriding time slot configurations

When you set up recurring events with time slots, you can override configurations for exceptions (e.g., different time slot schedules or capacities on weekends vs. weekdays).

Time slot start time on Tickets

Time slot start times are displayed dynamically on ticket templates, replacing the standard event start times. Tickets automatically adjust to reflect the selected time slot information.

Selling time slots tickets

The time slot selection process is integrated across sales channels: online checkout, POS, and internal bookings. Time slots are supported in combination with checkout steps, and bundles.

Reporting and List views

You can group tickets by time slot in ticket reports to analyze visitor patterns, forecast attendance, or pinpoint peak times and better plan your resource allocation. Transaction and Purchase Intent list views can be customized to include time slots as a column.

Pro Tip: Use recurrence schemes to override time slot volumes and availability configurations

Enable availability lights on event setup to visualize time slot availabilities on sales channels and APIs.

Time SlotsSetup

A time slot can be created from scratch or, using the smart button, create the next time slot with the same volume and associated categories.

Create a new Time Slot

1. Enable Time slots: Activate the time slot toggle in the event configuration settings.

2. Click on Create Time slot

3. Define the start time and volume for your time slot.

4. Select the categories you want to link to your time slot.

Override the configuration of your time slots with recurrence schemes

1. On your recurring event: create a new recurrence scheme

2. Open your new recurrence scheme

3. Adjust the volume available on the time slots or fully disable a selection of time slots.

4. Link your scheme to the desired recurrences.

Examples of Usage:

1. You need to increase or decrease the capacity in a specific timeframe on your existing time slots. A different volume or fewer time slots are available on weekends against weekdays.

2. Override the existing configurations for high-demand periods like holidays or special exhibitions.

Pro Tip: Use the smart time slot creation feature to accelerate the time slot configuration process..