Tiqets

Tiqets

Tiqets is an online travel agency (OTA) that helps travelers discover and book tickets for museums, attractions, tours, and cultural experiences worldwide. By partnering directly with venues, Tiqets aims to simplify the ticketing process for both travelers and attractions globally.

TiqetsKey Features Supported

  1. Sales Channels

  2. Single Platform reporting (in vivenu)

  3. Ticket Inventory Management and Distribution of Dedicated Inventory

TiqetsExample Use Cases

  1. Automate global ticket distribution by instantly pushing real-time availability from vivenu to Tiqets, reaching international travelers without manual updates or overbooking

  2. Provide a seamless customer experience by allowing Tiqets users to book and receive instant mobile tickets, which are then quickly scanned by the vivenu scan manager for efficient check-in.

  3. Gather comprehensive visitor data and enrich your understanding of international visitor demographics and booking patterns for improved marketing and planning

TiqetsSetup

Create a Tiqets Account

Get in touch with Tiqets directly to create an account on their platform. We are able to make an introduction with our point of contact at Tiqets.

They will guide you through their onboarding process and provide you with the necessary credentials and information for integration.

Create Sales Channel and Sales Channel Group in vivenu

  1. Log in to your vivenu account.

  2. Navigate to the section for Sales Channel Groups.

  3. Create a new sales channel group and name it clearly.

  4. If you intend to assign specific events or secret shops to Tiqets, ensure the group is configured to restrict event access. If you plan to give Tiqets access to all your events, you can set it accordingly.

  5. After creating a sales channel group, navigate to the Sales Channels section.

  6. Create a new sales channel.

  7. Name the sales channel "Tiqets" for easy identification.

  8. Assign new "Tiqets" sales channel to the sales channel group you just created (e.g., "Tiqets Distributors"). Set the type of the sales channel to "Distributor".

  9. For inventory allocation:

  10. Option A: Toggle on all events for 100% of your inventory. This is the simplest method if you want Tiqets to sell tickets for all your available events without specific restrictions.

  11. Option B: Toggle it off and enable the sales channel on an event or secret shop basis. Choose this option if you want to control which events or specific inventory is available to Tiqets.

Attribute Inventory to a Sales Channel

If you opted for more granular control:

  1. Create a Secret Shop: In vivenu, you can create a "secret shop" specifically for Tiqets. This allows you to curate which events and ticket types are available to Tiqets.

    Within the secret shop's settings, toggle on the "Tiqets" sales channel.

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  2. (If applicable) Enabled Contingents on a Seatmap: For events with seatmaps, you can enable specific contingents (blocks of seats or tickets) to be sold via the "Tiqets" sales channel. This gives you precise control over the number and location of tickets Tiqets can distribute for a particular event.

For the sake of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. All personal designations apply equally to all genders.